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BUSINESS SERVICES

 We provide Partial to Full Information Technology Out-Sourcing for small to medium-sized businesses.  Our mission is to provide top quality IT Services to organizations with small or no IT employees.  Let us handle all of your technology needs.

 


Smaller organizations have unique challenges in obtaining and retaining the IT support needed to run the business in a cost effective manner. 

1)     The costs of top quality resources are high, the demands for the resources are high, and smaller companies must compete with larger companies with a larger IT budget.  Although a lot of IT work has been off-shored, there is still plenty of demand for top IT talent in the US.  Technology jobs are once again on the rise.

2)     You need a Database Administrator, a manager, an architect, a project manager, a desktop support resource, network administrator, and a programmer.  But you don’t have enough work to support all these skill sets or the budget to support an entire staff of specialist. 

3)     You find the right person who can take care of most of your IT requirements but you only have one subject matter expert (SME) who can take care of a critical job function.  You have a high risk in your ability to do business if that SME is not in the office (vacation, sick, jury duty, short-term disability, and the list goes on).

4)     You find the right person who can take care of most of your IT requirements and once you and your business are dependant on that resource, they move on.

5)     You are still small enough that you don’t even need one full time IT resource.  You do however, want to automate your business processes and need an IT advisor.  Sure you have plenty of vendors calling and you can call one of the 1-800 numbers if you have a major problem but you are not an IT expert and you need an advisor, coordinator, etc. to help you choose the right system, or even understand what that repair person is doing to your system.

6)     You have a small IT staff and have grown enough that you need an IT manager.  The dilemma you now face is whether to take the plunge and hire a Technology Manager to provide tactical and strategic direction or to hire a tech-head and give them staff management responsibilities.  

7)     You are a small single employee business who finds that more and more of your time is devoted to administrative tasks.  You find yourself turning down new clients or push out dates on when you can deliver your billable services because you don’t have enough time to support your core business activities, 

If any of these scenarios sound familiar to you, we can help!  We can provide the right resource, at the right time, for the right amount of time, at a cost more affordable than you might think.  When you take into account salary, benefits, productivity level of the average employee, turnover costs, and potential risk to business operations that could impact revenue or operating costs we believe we are a viable alternative.

 

If you have an IT problem, call us and let’s discuss what we can do for you!


IT Advisory Services

Ø       Strategic & Tactical Planning - make sure that the technology investment you make today will transition to your technology needs in the future!

Ø       Evaluation and Solution Recommendations – need hardware and / or software and want an independent non-biased recommendation.  You’ve come to the right place!

SME Backup Services

Ø       Do you have a contingency plan for backing up your existing IT SME’s.  If your SME gave you their resignation today would you be covered during the hiring process?  We provide job shadowing and overflow services for your critical SME’s.  When they aren’t available or need help in meeting the workload demands, we will bridge the gap until the workload levels out!

Wireline/Wireless Networking Solutions

Ø       Need to connect multiple computers to share files and printers?  Need the additional security of a wireline LAN or want the additional flexibility of a wireless LAN.  We provide full networking support from Wireline to Wireless or a combination of the two!

·         Network Installation & Troubleshooting

·         Network Security Solutions

·         Network Administration Outsourcing

·         Network Cabling

VoIP Installation

Ø       Ready to move into the Voice over IP world?  Reduce those monthly telephone bills?  Let us help you set up your system!

Remote Connectivity Setup

Ø       Need to be able to access your computer or company server while you are on the road?  Nothing beats the Convenience of having access to all your critical data files and programs when you are not at your desk!

Disaster Planning & Backup Services

Ø       Identify critical information and protect it through a sound backup strategy, offsite storage, backup audits and data recovery testing.  Offsite recovery office space is available.

Ø       Think it can’t happen to you?  Statistics show that 40 – 60% of small to medium-sized businesses do not have a formal backup procedure and / or disaster recovery plan.   For those that do and attempt restore procedures, only about 40% are successful.  Make backup and disaster recovery the cornerstone of your IT activities.  With recoverable data you can overcome technology challenges, without it you could lose everything.  Safeguard Your Data!

System Integration / Automation

Ø       Automate your business processes to improve your bottom line.   Integrate your standalone systems and automated tools to reduce costs and workload.  Save time, Save Money, allowing you to focus on revenue generation activities!

 

Making Technology Work for You!

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